Retail

Shipping

Your hat is on the way, shipping direct from Austin, Texas the Live Music Capital of the World!

Shipping Process

• Orders are processed Monday through Friday excluding major holidays. 

• All orders are shipped within 48-72 business hours from order confirmation date.

• We will ship your order via USPS or UPS. We will choose the best service for your area.

Shipping in the Continental USA

• $12 flat rate via USPS Priority Mail or UPS for most of USA.

• $15 flat rate via USPS Priority Mail or UPS for extra wide brimmed styles (Boater, Catalina, Elegant Ranch, Lifeguard).

• USPS Priority Mail delivery times are not guaranteed but typically take 1-4 days in transit.

• UPS Ground packages take 1-5 days in transit.

Shipping to Hawaii and Alaska

• $25 flat Rate via USPS Priority Mail or UPS for most styles.

• $40 flat rate via USPS Priority Mail or UPS for extra wide brimmed styles (Boater, Catalina, Elegant Ranch, Lifeguard).

• USPS Priority Mail and UPS delivery times are typically 3-5 days in transit but not guaranteed.

Shipping to Canada

• $25 flat rate via USPS or UPS 3-8 days transit time for most styles.

• $29 flat rate via USPS or UPS 3-8 days transit time for extra wide brimmed styles (Catalina, Elegant Ranch, Lifeguard).

• USPS Priority Mail delivery times are typical but not guaranteed.

Order Tracking

• You will receive a shipping confirmation with tracking information.

• Some of our small accessories that are shipped 1st Class USPS Mail will not have tracking information.

International Shipping:

Please contact us to inquire about shipping to locations not listed.  We may be able to direct you to an international partner.

Need to make a Return?

No worries, we offer a 30 day return policy!

Returns Information

Eco Friendly

Renewable earth friendly palm fiber materials and low waste shipping techniques

Learn More

Available in Stores

Visit our Store Locator to find shops near you

Store Locator

Fair Trade Federation Member

Supporting artisans and traditional crafts

Learn More