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Disappointed |
January 13, 2021 |
| Reviewer:
Dennis D from Indianapolis, IN United States
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I was hoping for a close replacement for the Tula hat I've worn for several years which recently got damaged. I deducted three stars for three reasons: 1) There was a mix of colors on the website photos, so it was confusing as to what color the hat would eventually have; I ended up with the darker one, which is not my favorite and will absorb a bit more heat (maybe not an appreciable amount, but still...); 2) I chose the hat also because it has a Cotton blend sweatband instead of the Stretch sweatband which does not work for me; 3) my previous hat has a 4 1/2 inch brim, and due to my skin sensitivity and experience with skin cancer I need all the brim real estate I can get.
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Tula Response:
We are sorry that you were not completely satisfied with your purchase. Our hats are constructed of natural palm so there can be variations in the color especially when you are comparing to another hat. The Sierra hat that you purchased is advertised with a 3 1/2" brim size. It's possible that your previous hat was the Gardener which has a 4" brim. We previously sold that style with the cotton blend sweatband but it now has the stretch sweatband.
Tula
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Sierra Hat